Our inserts are designed with precision in Italy by me. I invest time in meticulously studying the size of each insert to ensure a perfect fit for your beloved bags. Subsequently, production and shipping are expertly handled by our two girl-artisans in China. Now, you might wonder, why China? It's a smart decision grounded in quality. My pre-business research identified the superior Korean felt, but lacking sewing skills, I found assistance from two talented Chinese girls during my university days. They crafted the inserts from the imported Korean felt, and together, we've forged a collaboration resulting in a business that is not only unique but also incredibly valuable.

Absolutely NOT! Our organizers are 100% handmade, avoiding mass production or factory methods. We don't engage in dropshipping either; there's no sourcing from platforms like Ali***ss. Behind our products is a world of study and hard work, often unseen.

Each insert is unique, designed by me and then meticulously crafted by our skilled artisans in China. They excel in sewing, precision, and attention to detail. I take immense pride in our collaborative efforts, combining strengths to create functional, quality, and affordable products. When you buy from Divitize, you are truly supporting the small business of three young girls with a common dream.

If your order is marked as 'Delivered,' but you haven't received it, please follow these steps:
1. Verify the delivery address provided during checkout.
2. Check with neighbors or household members who may have accepted the delivery.
3. Look around common delivery spots.

If the issue persists, please contact us immediately. We understand the importance of your order, and we're here to assist. Provide your order details, and we'll initiate an investigation to resolve the issue promptly. Your satisfaction is our priority, and in scenarios like these, we usually provide free replacements or refunds. We appreciate your cooperation in helping us assist you effectively.

If you suspect your order is lost in the mail, please take the following steps:
1. Verify the shipping address provided during checkout.
2. Check the tracking information for any updates or delivery issues.
3. Contact your local postal service to inquire about the status of your shipment.

If the issue persists, reach out to us promptly with your order details. We're committed to assisting you. We'll initiate an investigation to locate your order or, in cases of confirmed loss, provide free replacements or refunds. Your satisfaction is important to us, and we appreciate your cooperation in resolving this matter efficiently.

If you've entered a wrong or inaccurate address, please follow these steps:
1. If the package hasn't been dispatched and it's within 24 hours of placing the order, contact us immediately. We can assist in modifying the address for free.
2. If the package is already in transit or if you contact us after 24 hours, you'll be responsible for a new shipping fee to cover the costs of re-routing or reshipping.

We appreciate your prompt communication in such cases. Your satisfaction is important to us, and we'll do our best to assist you efficiently.

Bulk purchases are now available! Enjoy a 20% discount on the total bill for orders of 20 or more items, and elevate your savings to 30% off for orders exceeding 50 items. Elevate your business experience with our special offers!

Shipping Insurance is a valuable service safeguarding buyers against the loss, theft, or damage of packages. In the event that an insured package fails to reach its destination, we commit to shipping a replacement at no cost within 24 hours.

Absolutely NOT! Divitize does NOT deal in fake or luxury items. Our product lineup exclusively consists of handbag liners, and we do not sell any handbags mentioned in wording or through photographs. The bags featured in our listings serve the sole purpose of aiding identification and assisting customers in ordering the correct size and color for our handbag liners.