I’ve had my Sony Ericsson K800i phone for over a year now and yesterday I found that my phone just wouldn’t charge at all. And as a result I spent the night disconnected from the world, well almost (thank the lord for Facebook). After spending over an hour trying to fiddle the charger connector into all kinds of weird and wonderful angles my phone was still as dead as a dodo. To add insult to injury it didn’t even light up once to say that there was power getting in at any time during the hour.
I’d just about given up on getting my phone charged without taking into the O2 store and having it set off to be fixed.
While at work on my hours lunch break, I thought I would have one last attempt at getting the thing to charge because I had an hour to kill. And by shear luck managed to work out what might have been the problem and got my phone charging.
So here’s how I did it:
Step One: Cleaning The Connectors
- Get a staple (or a paperclip, thanks phil!)
- bend the staple so it’s straight (extra length)
- Now carefully scrape any dirt and fluff off the metal connectors on the bottom of the phone, be careful not to press too hard or you will scratch the metal off and prevent any connection being made.
- Using the same method try to remove any dirt in the rim where the connection is made.
- Now try to charge your phone – No luck? Read on..
Step Two: Cleaning The Charger Holes
Something that I completely overlooked when I was cleaning my phone of dirt was if there was any dirt stuck in the holes that the charger pushes into on the phone.
- Using the staple try to get out all the fluff that gets trapped in the 2 holes either side of the metal connectors.
- This requires some force as the fluff in my phone was well compacted.
- Keep at this for 10minutes, getting into each corner of the hole and pushing hard.
- Now try to charge your phone again.
This final step worked for me and allowed me to once again charge my phone.
I hope this works for you as it did for me. If so drop me a comment, it takes seconds and lets me know that my time wasn’t wasted.
Step Three: Charger Connector/Phone Angles
For those that are still having trouble trying different charging angles can sometimes work a treat. For this the best technique I have found is:
- Place the charger into phone as normal
- Now pull the left side of the charge out leaving the right side in to phone, not pushing or pulling to hard and with a lot of luck your phone might begin charging again.
Step 4: Cleaning The Inside Of The Phone (Thanks helen)
Helen commented mentioning that she managed to get her phone charging by cleaning the inside of the phone where the battery connects to the phone at its source. Dust and dirt works its way inside the phone over time and it may just be that something is blocking the connection on the inside.
Final Note
I hope that one or more of these techniques get your phone charging again because I know how much of a pain it can be without your phone. If there were any bits you are unsure of or any other techniques that got your phone working again then please leave and comment and I will add/correct/update anything that I can.
I hope this was of help.
All the best.
Fixed It: The Blog Of Fixes 
hey man, thanks for the suggestions. Worked great. Sooo happy my phone will charge now. really appreciate you writting up this fix it page. have a great day.
Fab!!! Phones now charging. Thanks for that
WHERE CAN I GET A NEW BIT FOR MY PHONE WHERE YOU STICK THE CHARGER IN?aargh
Thanks mate!!!!!!!!!!! i cleaned it, it didnt work…then i tried step 3 and my phone came back alive!
Glad it helped!
threw the phone in my drawer a year ago when it stopped charging, read this today and followed your advice …..the phone is charging again !! thanks for the advice
Brilliance! Thank you so much for taking the time to write this.
Hey thanks so much, I ve been having so much trouble with my ohone getting it to charge, I had to sit there and hold it in all kinds of crazy positions, thank god it charges fast, but lately it stopped, so thats so much for the tip, I knew dirt was in there, but didnt think to use a staple to get it out! Amazing!!
I have to admit I was skeptical with this but sheeesh, it worked. Thanks a lot 🙂
HA! It works! I can’t believe it but it works! Steps one and two completed with a paper clip instead of a staple…plugged it in and now its glowing happily. Top stuff! Thanks for the tips!
Glad it helped 😀
Nice thinking phil!
I just cannot belive this works, I been on it a hour tryin to get my phone to charge, simple clean out with a pin and it was on its way to working again I am sooo thankfull that people like you exist!!
Hey thanks, but my charger is not PHYSICALLY fitting in the phone. Any ideas? Maybe the charger was crushed. Thanks.
Unfortunately cleaning the charger holes didnt work for me, although I was amazed at the amount of fluff that kept on coming out! Luckily though, step 3 did work, and its now charging away happily 🙂 Thanks for the help!
Thank you so much! Had a go at the power charger with an old brooch pin and its charging away brilliantly. Thanks for taking the time to write this up.
Aimee
You are a hero! 🙂
btw! if all that didn’t work? try spirit/alcohol(IPA)to clean the connectors..
It worked for me!
Thanks so much! It’s charging on my USB cable now. Loathe to try it on the main charger in case it doesn’t work…
Fingers crossed!
Thanks for writing this!
I tried and it did work at first but later i discovered the charges right plug was broken and getting a new changer fixed my problem. Grate post tho!
It works 🙂
thanks mate.. i was about to give up and it worked..!
thanks for this mate !
It worked. I almost gave up, because it didn’t work the first time, but I decided to dig deep and pulled out some nasty gunk from the side charger holes, and now it’s glowing blue!
Thanks so much!
Did not work for me, HELP!!!
I thought my phone was broken,until I found this. worked like a treat. Thanks! 🙂
Thanks, I broke my Samsung D900 and my brothers phone wouldn’t charge. Mobile phones are my alarm clock though… thanks to your tutorial I got it charging and will now be up again for work and uni.
I’ve had this problem for months now, I’ve been cleaning and cleaning the stuff from the chargers holes, sometimes it works sometimes it doesn’t. Sometimes if i put the charger to my mouth and suck air though it like a vacuum it works, a staple seems too big to fit in the small holes between the charger bars so I thought maybe a dry soft tooth brush? Anyway, if so many people are having this problem should the company not try to find a solution for us? like perhaps a cover that fits over the charger holes so when it’s in a purse or pocket gunk does not get in it? thanks for the tips 🙂
Thank YOU SO MUCH!
John Bough
My wife’s Ericsson just stopped charging. Googled “Ericsson won’t charge”, this page was the second link. Tried your method and got it charging in 5 minutes. Brilliant! Thank you for writing this up.
Oh no =/ My W760i can’t charge even after I ‘cleaned’ the connecters. (Because no dirt came out) Maybe it’s jut the lousy phone model but.. I’m not so sure! Now my battery seems to be stuck at 26% and I’ve got school tomorrow!
Oh dear..
Thanks a million for the advice,my phone wasnt charging and i was just about to giv up on the whole thing i tried placing it in all positions but to no avail.i wanted to put the phone down and crash it.i was so pissd thats when i decided to check online en found this.its amazing coz its now charging
Absolutely savage tip.
Steps 1 and 2 had worked in the past but then stopped just working a couple of days ago.
Step 3 worked a charm.
Heap good juu juu – great stuff JC.
Thank you so much for posting this. It worked like a charm and I am really grateful.
OMG thankk uuu sooo muuchh!! i tried cleaning iittt beacuse i saw it had kinda green stuff…and so it didnt workk,,,and then as i was about to lose hope…i saw the 3rd step,, the one where u move the charger a little bit to the side,, it worked perfectlyy!!! =D thankkk uuu
It just stopped working one day
i put my sim in a new phone
and then i found a new charger and put my sim in the sony ericson and it worked
but then it wouldn’t work anymore
and the methods above wont work!!!
HELP ME PLEASE!!!!
Top post… thank you very much!
Thanks so much for this ! Found your site whilst googling ‘ my sony ericcson won’t charge’ and its worked a treat!
dude…i was like…this idea wont work. cleaned it with a paintbrush..not expecting anything. then it started charging!!! thank God u exist. thank you!!
well, i think all ur 3 steps is really really great, but my connector it broke, wat can i do to replace it?…can u help me plz..
damn i should of googled this before i tried to fix it myself. I think i pressed too hard.
thank you for da info…..but i still have a problem it wont work even when i put my headphones in it will switch of den i am goin to have to take the battery out and put it in again for it to turn on.
plz help u sound wise 😦
omg thank you so so much i nearly died without my phone
and for the simplest thing.
i was going to buy a new one!!!
thank thank thank you!!!!!!!
Wow. It actually worked. You’re a saviour.
Thank you so much!
Used a paperclip on the connectors but thought it hadn’t worked because no dirt appeared to be there…then I tried to charge it and it worked!
Thank you so much for posting this.
Thanks dude!! Good to see you helping others in todays selfish world. keep up the good work.
The left side thing proper works!
OMG thanks so much
It worked! ahhh thank you! I thought this was total BS, but then I saw all the comments saying that it worked for them! You are my hero!
tried all three!! NOTHING!! 😦
try another charger.. use a friends.. it may be your charger that is broken
Thanks! My K800i is now charging, i thought i might of broken the charger after using one of those Eco USB charger from Maplins at a music festival, but cleaned the bottom of my phone and it’s all better now thanks alot!
hey! this is brilliant, i sent my phone away to be fixed for this reason….it came back completely the same. Then i read this. It still didnt work, but it did make a little red light appear, but did not make it charge. Then i decided to open the phone up and cleaned the inside, where the actual battery connects with the phone, and TA-DA it worked perfect!
It is now charging!
thank you loads for this post! would never have thought to do something so simple as the clean it without you!
WOW … can’t quite believe it, but step 3 really did work – it started charging immediately. Thanks SOOOO much!!
Thank You So Much !! havnt been able to sociablize but thanks again!! 1st solution it worked
I have been having to fiddle with my phone for about 20 mins every time I had to charge it, tried these steps – 2 seconds. I have no idea how to thank you 🙂
took about 4 attempts but worked 🙂 and i was just about to go to the store as well!
right it worked now the phone has died again and now the same method wont work!
thanks so much! thought my phone was gone for good and can’t afford a new one!
such a relief! 😀 thanks again!
Hi! I was surfing and found your blog post… nice! I love your blog. 🙂 Cheers! Sandra. R.
THANK YOU!! My phone totally died and wouldnt turn on and it had messages and photos of my friend who passed away earlier this year, I thought I had lost them forever! My phone is now happily charging away, and once its charged the pics are going straight on my computer!! 🙂
yes – simple and worked. Much annoyance gone.
dude…i love you!…lol ive been trying to fix this problem for months and im really happy to overcome it =D…as you can see you’ve helped many people my taking time out by writing this tip…god bless cant fank you enough
better use a WD40 .Its a liquid dat clears all rusty particles . make contact bttr.spray very little near chargn place
What has worked for me was messing with the two charger connector pins. I accidentally bent one a little bit to a side, but before returning it back into original position, I tried charging the phone like that and it actually worked!
I guess the pins just deteriorate with time or whatever, I really have no clue. But I’m happy as long as it works. It’s a common problem with Sony Ericsson phones.
I thank you very much for this fantastically useful guide, hot my c902 fixed up in no time 🙂
JAMIE!!jst wanted u 2 thank aaaaalllllllooooottttt!!!mmannnn..nt jst a simple thnks bt a lot frm many of ma frnds….coz personally u saved 2 of ma sony fones nd i was soooo down coz dey ver walkman series….nd THNK U frm me nd ma frnds….!!!!!!TAKE CARE AND KEEP IT UP..!!!!\m/…!!
Sir, i salute you! My K800 had the same problem just this morning so I immediately checked for tips on how to treat this problem. Found some suggestions from simple to complicated but your suggestion got my phone charging. The simplest yet the best answer. I learned one thing from this: always pay importance to the fundamentals. Thanks sir.
Only using one side of the charger, fixed my issue. Cheers!
it worked! OMG! I was dead worried when my z770 won’t charge last night. I came across your site and tried all the steps and it’s charging as I write this comment. Thank you so much XD
Thank you very much! I was really upset when I found my phone and it didn’t charge but when i read your site and did everything and it started to work. Thank you !!!
Thanks ever so much – my phone is now charging – you’re a star 🙂
Does anyone now know how to fix my ‘cancel’ button, If you make a spelling mistake it won’t go back to delete! Have taken phone apart and cleaned connectors, but nothing 😦
THANKS FOR TAKING THE TIME TO WRITE THIS MY PHPNE HAD BEEN IN STORAGE FOR A LONG TIME AMD CLEANING THE 2 HOLES AT THE BOTTOM WORKED REALLY GOOD.
yea great help abit but still better than b4 just think fone is bit buggered but ull find that with sony ericsson’s they tend to start havin problems after a year almost exactly i continue to buy them as they are great mp3’s but its true lol thanx again great idea 4 a web page
I have just cleaned my phone using your tips, and it finally started charging *horray*, but after a few seconds, it was dead again. I tried my charger with brothers ‘W’ series, and it was OK, but for some strange reason it won’t charge mine k800i
maybe someone has got any ideas? would apreciate them 🙂 thanks
Hey, thanks man, i almost didn’t destroyed my phone because of error…
Geez ive been struggling 2 charge my phone with my charger 4 a while and use to charge it thru the pc with the usb cord. Cleaned the connectors like u said and it workd thanks!
Hey Jamie,
Thanks a ton. It worked. Just that i purchased a new battery for 69+tax CAD. Maybe i can use it as spare.
Best regards
Gilbert
Cheers, seemed to have fixed my Sony Ericsson K770i.
Great fix. Knew it already and tried it before but you gave me the hope I needed to try again.
Nice one dude.
You are a life saver. I had been doing some of what you suggested already with no luck. Then I found your advice and carefully followed your instructions and hey presto now I have a charging phone. Thank you so much for posting.
Unfortunately, didnt work for long so now I have to charge up using the USB plus connected to the computer.
Woooo!!! Thank you sooooo much, I was having a huge freak out when it wouldn’t even recognise the charger was in!!! Worked a treat =D you’re awesome!!
Worked great for me with step 1. Thanks mate 🙂
you, sir, are a f**king legend!!!!! cheers for the tips. worked a treat! and i really didn’t think it would!
Thanks so much! it worked! amazing 🙂
worked great! you saved the day!
thanks a lot i can charge my phone now, i cleaned the dust
I can’t express with wors how much i effin’ love you right now, omgz!@! jdfhgosudfnvihbguionighuiosdnuighdnuibhuiongoidanboui !!!@#@%!$$TGSEVBH^YW^
OMG I LOVE YOU>
OMGOMGOMG.
Yes, your advice worked for me, ily.
God bless you.
may you meet your great grandchildren.
My K800i wont charge from mains USB or car USB, but is OK from computer USB. I’ll try all your cleaning steps and see what happens.
WOW IT WORKED! So happy, I had this problem already for a while and I’m really glad I could fix it now.
tried theese thanks for your suggestions but when i pressed the charger in really tight and pulled the cable connected to the charger tight it started charging. don’t know if it was just becuase of that or a combination of everything on here but that worked for me 🙂
It worked on the first attempt,thanks for your help.
YOU’RE SUCH A LIFE SAVER AH I LOVE YOU !!!!!!
It was the pulling the left side out that worked and ive managed to let go of the phone slowly and it stayed in that position and is now charging WAHEYYY xxxxxxxxxxxxx
Yay charging now!!!
Hey mate! THANKS FOR THE HELP!
thx alot..!!! my phone is charging again..<3
k810 charging but charge not save
Saved my bacon – was running out of patience with all the funny angles and wrap-around-cable techniques needed to get my K800i to charge….finally a very common-sense, yet un thought of solution!
Thank you so very much!
Matt
I have a different phone (Sony ericsson) and was having the same problem Blew out all available holes, took out battery and did the same. Place it all back and wow! it is charging! Thanks for the blog.
Hi all. I had the exact same problem. However I came up with another solution. I took a piece of small-grained sandpaper and sanded the charger-connectors ‘flat’. That way the connectors doesn’t into the same used spots on the fastport. It works!
YOU ARE A LEGEND!!!!!!!!!!!!!!!! THANKS SO MUCH!!!!!! I HOPE YOU HAVE A LONG LIFE BECAUSE U ARE A GREAT MAN
Before I read this article I had already tried cleaning the phoneconnector and the charger. I also messed about with the angles. Nothing worked anymore. Then I read this and tried cleaning the inside of my phone. I didn’t believe this would work, but it did! I never would’ve thought about that. I’ve been annoyed with my phone and charger for months! Thanks, man =)
Thanks for the advice – we were just about to completely give up on it!
Thanks Heaps…After i cleaned it it still didn’t work. So I had to take out my battery and reinsert it before it started working
Totally worked. Quite surprised. Thanks man – saved me a headache!!!!!!!!
It works great. Thanks.
All methods works, but I recommend using a toothpick instead of a paperclip (less risk of damaging the connector) 🙂
After reading about your efforts I used a few puffs of lens cleaner and a plastic toothpick to clean out the phone’s port. Worked right away after being stuck all day at 0 % charge! Never would have thought it got dirty enough in there to cause a complete stoppage. Thanks for post!
Didnt work for me, but a bit of tin foil between connectors when charging does!